I’m sure you’ve heard the cliche that the world isn’t black and white. This is true. And if you want to be a design ethnographer, you’d best get accustomed to living in the gray. Living in the gray is a balancing act, which involves, among many other things: standing with one foot in the world … Continue reading »
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Ethnography and the Bleedy Edge: How to Deal With Useless People
In an ideal world, we would only work with people we wanted to work with. Teams would be perfectly composed of people with complementary skillsets and compatible personalities. Everyone would be honest about their committment to a project, forthcoming about other demands on their time and energy, and considerate of the needs and feelings of … Continue reading »
Ethnography and The Bleedy Edge: Agile Deliverable Production and the Death of Perfectionism
Windows Movie Maker wouldn’t let me choose arbitrary starting and ending points for panning across a document. How frustrating: I wanted to be able to pan across our interview guides in a very specific way. No sweat, I thought. I will just switch to the studio Mac and use iMovie. In that instant, that split … Continue reading »
